Your Privacy Matters to Us
At Clinical City Care, we understand that your health and personal information is private and sensitive. We are committed to protecting that information and to being transparent about how it is used, shared, and safeguarded.
Federal law provides you with important rights regarding your health information and sets clear limits on who may access or receive it. This Privacy Policy explains those rights and our responsibilities.
Your Rights Over Your Health Information
Under federal law, you have the right to:
- Access and receive a copy of your medical records
- Request corrections to your health information
- Receive clear information about how your data may be used or shared
- Decide whether to allow certain uses or disclosures, such as for marketing
- Request an accounting of certain disclosures of your health information
If you believe your rights have been violated or your information has not been adequately protected, you may:
- File a complaint with Clinical City Care
- File a complaint with the U.S. Department of Health & Human Services
You are encouraged to ask questions at any time about your privacy rights or how your information is handled.
Who Must Follow These Privacy Laws
Federal health information privacy laws apply to:
- Doctors, nurses, clinics, hospitals, pharmacies, and other healthcare providers
- Health insurance companies and employer-sponsored health plans
- Government healthcare programs such as Medicare and Medicaid
Clinical City Care complies with all applicable privacy and data protection laws.
What Information Is Protected
Protected health information may include:
- Medical records created by your healthcare providers
- Conversations between you and your care team regarding treatment
- Billing and payment information
- Information stored in electronic health or administrative systems
- Any other identifiable health information maintained by Clinical City Care
How Your Information May Be Used and Shared
To ensure you receive quality care without unnecessary disruption, your information may be used or shared for purposes allowed by law, including:
- Providing medical treatment and coordinating care
- Processing payments and managing healthcare operations
- Communicating with family members or caregivers you identify, unless you object
- Ensuring healthcare quality, safety, and compliance
- Protecting public health, such as reporting communicable diseases
- Complying with legal requirements, including certain law enforcement reports
Your health information will not be used or shared for purposes not allowed by law without your written authorization.
Uses That Require Your Written Permission
Unless permitted by law, Clinical City Care will not:
- Share your health information with your employer
- Use or disclose your information for marketing or advertising
- Share private mental health counseling notes
SMS and Mobile Communication Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text message opt-in data and consent information are strictly protected and will never be shared with third parties.
[Comment: If you offer appointment reminders, billing alerts, or care updates via SMS, you may want to list those permitted uses here.]
How We Protect Your Information
Clinical City Care protects your information by:
- Training staff on privacy and data security practices
- Limiting access to health information to authorized personnel only
- Using reasonable administrative, technical, and physical safeguards
- Regularly reviewing privacy practices to maintain compliance
While no system can guarantee absolute security, we take appropriate steps to reduce risk and protect your data.
Additional Privacy Protections
Certain laws provide extra protections for specific types of care, such as alcohol and substance use treatment programs.
[Comment: Include this section only if Clinical City Care provides these services.]
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and the effective date will be revised accordingly. Continued use of our services indicates acceptance of any updates.
Contact Us
If you have questions about this Privacy Policy or your privacy rights, please contact:
Clinical City Care
Email: [Insert official email]
Phone: +1 (346) 223-2139
Address: 10021 South Main Street Suite B4 Houston, TX 77025
